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Accessibility matters to…

Posted by Andrew Faulkner on March 8th, 2007.

Andrew Faulkner is the admin at fadtastic. Andrew prides himself on standards-based, accessible web design in the city of Nottingham, UK. He believes in aesthetically pleasing accessible design and that 'standards compliant does not equal boring.'

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Accessibility, in many people’s eyes, only matters to pernickety web designers/developers. I thought it would be interesting to give some reasons why it matters to many (if not all) people. The list isn’t exhaustive, but a good taster.

So, in no particular order, accessibility matters to…

The Client

Two sides to this story. Firstly, law. Accessibility guidelines are fast becoming (if not already) law in many countries. This is surely a good enough reason to make a site accessible?

Secondly, market share. Now this should appeal to the client. If the client’s website is accessible by a disabled user then they are ahead of their competition in most cases. In the UK alone, the disabled population counted for a share of over £50 million in 2005. If that’s not convincing to a client, what is?

I guess one could also state that an accessible website often provides a better user experience for all visitors (accessibility is for all, remember) across many platforms. This would tend to lead to more sales.

It may save money on hosting. (See ‘The Host’)

So, why does it matter?

It may be a legal requirement to have an accessible site. Ultimately though, it boils down to money and good customer experience.

The Graphic Designer

I believe that knowing the media (in this case the web) is the key to becoming a successful graphic designer. Without an idea of accessibility, the designer simply isn’t aware of some of the fundamentals and conventions of the web - basically, why the web is the way it is. If this knowledge isn’t present and understood, then how can one design for the user?

So, why does it matter?

Because knowing about accessibility gives the designer a better chance of producing something great.

The Search Engine

A search engine spider visiting a site can run into difficulties. An example would be the usage of obtrusive javascript - the kind of coding that leaves the site with its pants down when javascript is disabled in the browser. As far as I’m aware, no search engine ‘robots’ can run javascript, so anything of importance on your page (often the navigation) could be totally missed by the spider.

Another example is code bloat. Many inaccessible sites will have a higher ratio of code to content (tables/divitis/software-code). Presenting the search engine with more ‘indexable’ content will improve the chances of the page ranking high.

So, why does it matter?

The website may not get indexed correctly. The search engine may not even be aware of the navigation/links to other pages on the site.

If you have great content but a ridiculous amount of code surrounding that content then the content may not get the recognition it deserves from the search engine.

The Host

Hosting companies surely shouldn’t care about accessibility? Should they? Well, in an ideal world, mass adoption of accessible sites could bring benefits to the customers of the host. If many website owners used clean, accessible code then server loads overall could fall and less bandwidth could be consumed per site. This may lead to bigger, better, cheaper and more reliable hosting for all.

So, why does it matter?

Simple. Service and value.

And finally…

Some might say that accessibility matters to the user. Of course it does, but that subject is too vast to cover here. I really couldn’t say it any better than the access gurus that we know and love.

If you care to add to the above or have any opinions on the subject, let me know by responding below. Thanks for reading.

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17 Responses to Accessibility matters to…

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Ah, a good read. Thanks for writing this. It’s stuff I allready know, but good to have it written down - so I can look somewhere when I need arguments :)

Tor Løvskogen
March 9th, 2007
#

[…] Alternative content for web enhancements makes them accessible. Accessibility matters to a lot of people, not just those with physical of sensory disabilities. W3C standards might not keep up with bleeding edge web technology, but when simple versions of complicated content is included in a site’s design, everyone can use it. It may not be W3C compliant, but it works. Period. […]

Glad to be of service, Tor. I know a lot of this is common knowledge for the seasoned developer, but I thought it would be interesting to get the points across in this manner.

Andrew Faulkner
March 9th, 2007
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Accessibility matters to - Cellphone users

Now while not everyone spends all day surfing on their PSP or BlackBerry - there still is a large enough market for them. Why play a cheap 10×10px game (you don’t’ have time to finish) when you can use that 30 sec’s of down time to make sure you won that Hard Drive on ebay?

Or in my case - make sure my site is still running smooth ;)

David
March 9th, 2007
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Great read for sure. Nice post Andrew

AJ
March 9th, 2007
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Thank you for a very succinct and well written article.

I do a lot of work for Australian government clients. They are required to comply with WCAG. Often it is simply a matter of saying “it’s an accessibility issue” and they take my advice.

It’s different with corporate clients. They want ROI and do not want to spend money needlessly.

My argument for them is that it won’t cost them any more to build an accessible site, because we do that by default. I advise them to be suspicious of developers who claim that complying with the guidelines is going to add significantly to the cost.

I find that works rather well. And it’s true.

Glen Wallis
March 11th, 2007
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David,

True, mobile phone users will benefit from accessible sites. With many users (here in the UK at least) with appallingly slow connections on their mobile devices, clean code does make a difference.

Glen,

Often it is simply a matter of saying “it’s an accessibility issue” and they take my advice.

Sounds like you have the dream job there as far as accessibility is concerned.

I also like your advice as far as the corporates are concerned.

Andrew Faulkner
March 11th, 2007
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[…] Accessibility matters to… “Accessibility, in many people’s eyes, only matters to pernickety web designers/developers. I thought it would be interesting to give some reasons why it matters to many (if not all) people. The list isn’t exhaustive, but a good taster.” […]

[…] Eyetracking points the way to effective news article design Accessibility Matters What’s it all for, anyway? Design Workflows What is Design Past, Present, Future: Where do you stand? How to: write content for the Internet A thick skin helps in this business Google’s approach to design: evolution, not revolution Share This […]

A nice article and summary of some of the more obvious accessibility issues.
http://www.accessibility101.org…
FYI in the UK at least it has been law for some time, although little has been done about it!

Accessibility 101
March 16th, 2007
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Don’t use:
-Tables
-BMP Images
-Hard URL (with like 100 vars in it)

Use:
-CSS
-Div
-Alt text
-PNG/GIF Images

And make sure your site loads fast ;)

YPM
March 25th, 2007
#

Nice round up of the main points. I think that when selling accessibility to your client the ROI pitch works best. As accessibility101 says, it comes under the the Disability Rights law here in the UK. But it is non-specific (unlike the Dutch ruling on local government sites), it simply states that a companies services should be accessible to both able bodies and disabled users, so fill you site with table based flash and provide a link to a text only version and your basically covered.
I’m currently building a website creation application for a web directory company, and I’m lucky enough to have persuaded my boss to have the application produce web standard compliant, accessible sites.
Why? because most government or EEC type grants for websites include an accessibility clause now, plus most local or central government contacts look more favourably upon an accessible solution.
This is the trend, if we don’t create accessible sites, we will get less and less work. If you want to see work in progress on the site creation app, follow the link.

Stuart Laverick
May 16th, 2007
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[…] site to users who may not interact with the World Wide Web in the same way that you do. Faulkner at Fadtastic notes that disabled users account for £50 million (USD$98,780,000 at time of writing) of the 2005 […]

great!!!!!!!!!! it is totally true

kelley
May 23rd, 2007
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Интересно. Думаю многие будут не согласны..

чeлoвeк2мaн
May 30th, 2009
#

Ну вообще-то, многое из того, что Вы пишете не совсем так… Ну да ладно,не важно в общем :)

милeди
July 1st, 2009
#

According to my analysis, billions of persons on our planet receive the personal loans from various banks. Therefore, there is a good possibility to get a small business loan in every country.

Earlene22Mills
March 21st, 2010
#

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