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Home Sweet Home

Posted by Abhijit Nadgouda on October 5th, 2006.

A software professional who believes that every bit(!) of software written should serve a purpose for the customer.

http://ifacethoughts.net/

Abhijit Nadgouda has posted 6 articles.

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An aspect of web design that can make or break the website’s appeal is the homepage. While a lot of visitors will be carried by the search engines to the insides of the website, most of them will resurface on the homepage if they are looking for more. From corporate portals to personal weblogs homepage is what stays behind with the visitors.

A lot of metaphors work for homepages - the front door, the face, the living room - whatever it is, the homepage represents your website and hence you in the virtual world. Homepage design should be given special attention to make sure that not only does it attract the visitors, but it also is useful to them. The for user paradigm applies the most here. There are multiple strategies for designing the homepage and it plays a different role depending on the nature of the website. Lets discuss some elements that can constitute a homepage.

Who Am I?

One of the most important responsibilities of a homepage is to provide basic information about the website and possibly about you. A website is seeded by a vision, it is important to express this vision to its visitors. This is something that can help to convert a new visitor into a regular user.

I have not come across any guidelines for this. In fact I have seen extremes of using a crisp one sentence tag line to an about blob to half a page dedicated to it, depending on how easy it is to convey. However, care should be taken that not all the information is put up on the homepage, it can turn into a too-much-information-too-soon scenario and possibly scare away the visitor.

Give me Fresh

Whether it is content or food, fresh is in demand. Homepage with fresh content gives direct access to the latest to the visitor and reflects activity on the website.

There are a lot of ways of putting the fresh content. A news oriented website can display featured articles, a weblog displays a number of most recent posts/entries or a corporate company can provide a quick view into the latest press reports or the latest products.

Move around

Homepage is one of the best locations to provide global navigation to your users. Along with the standard navigation menus, the homepage can deep link to specific insides of the website. This is especially useful for the regular visitors who visit the website with a specific purpose and want direct access to that content.

A homepage can be provided as a dashboard to its users. This is commonly seen in portals and personalized websites. The dashboard provides a peek under the hood and offers easy access to different actions that the user can perform. The dashboard also functions as an overview to its visitors. While designing homepage of a closed portal that showcased reports for one of my customers, I realized the users would visit the website once every couple of hours. Instead of detailed statistics, every visit was more geared towards getting an overview of the different reports. In such cases dashboards that offer summaries as well as options of drilling down to specific content details.

It is also important to provide one more ubiquitous mode of navigation - the search. Google is slowly becoming homepage of the WWW. If the visitor feels too bothered to comprehend the homepage, he/she can use the search box to get the content.

Hi …

One of the good practices is to acknowledge or identify an user. This helps the user to realise that he/she has been identified properly. Sometimes the homepage might not show any apparent difference in the layout after the login. Addressing the user is a good indication that the login is through and successful.

A good side-effect of this is that the website can use this to project a more human face to the user.

No Splash Screens

Once upon a time, a homepage was equated to a splash screen. A splash screen is directly borrowed from the desktop world, where it indicated loading of a heave application. However, it makes little sense in the web world. Typical splash screens carry heavy graphics with a link somewhere to enter the website. Along with the usability aspect, it also consumes visitor’s time.

As an analogy, splash screens like closed doors. In today’s open world, they’d better be open to welcome the visitors or bid them good bye.

Options

Homepage should also carry options that the visitor can choose. A very good example of such options is the language. With multinational companies offering the website in various languages, there is no better place to ask the user to select the language.

Another possible example is the type of user. This need not be displayed as an option, but as a navigation item. A website targeting various types of users can provide links to customized information for these users. Lot of financial institutions use this to direct users to dedicated sections. This is a good way rather than asking the user to paddle through a sea of information.

A lot more can be added to this, but I think this is enough for my first article here on fadtastic. Feel free to comment on this whether this rubs you on the right or wrong side, or if you want to add to this.

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12 Responses to Home Sweet Home

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A fantastic debut article. Thanks for coming aboard. I think you’ve tapped into the very essence of how to use your homepage to its full advantage. Great stuff.

Andrew Faulkner
October 5th, 2006
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[…] I had been following fadtastic.net for quite some time and got a chance to contribute to it. Home Sweet Home - my first article there is up. For some reason it feels good to read your own articles on other sites . Jokes apart, pull it apart if you would like and give your feedback. […]

I agree with Andrew, this is an excellent article. You make some very good points.

Joe Lencioni
October 5th, 2006
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> No Splash Screens

Once upon a time, a homepage was equated to a splash screen. A splash screen is directly borrowed from the desktop world, where it indicated loading of a heave application. However, it makes little sense in the web world. Typical splash screens carry heavy graphics with a link somewhere to enter the website. Along with the usability aspect, it also consumes visitor’s time.

As an analogy, splash screens like closed doors. In today’s open world, they’d better be open to welcome the visitors or bid them good bye.

For mult-lingual sites where you cannot predict the language of your visitor for sure, you will see often that a splash page is used to direct the use to the language of choice. That is the only use I stil see a lot.

Johan
October 5th, 2006
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Actually the homepage functions as a sort of splash page plus the main navigation. It is a starting point for the end user. Usually there are a lot of links, banners and a welcoem text. It does need to be inviting, and summarize the website sort of.

Johan
October 5th, 2006
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Thanks for your kind words.

Johan, I agree, sometimes the content to be displayed might depend on an option to be selected by the user. Something like in http://wikipedia.org/. However, if there is no such dependency the splash page is not useful.

Abhijit Nadgouda
October 5th, 2006
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this is great for your first article… really fresh! haven’t seen a blog as good as this for quite a while now.

Sean Hattaway
October 5th, 2006
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So Sean, what is your take on the homepage, I can see from your website you have a lot going on that very page.

Johan
October 5th, 2006
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[…] Neben der About Page ist auch die Homepage eine besonders wichtige Seite für jeden Webauftritt. Abhijit Nadgouda hat sich in seinem Eröffnungsartikel auf fadtastic mit der Homepage befasst: Home Sweet Home Tags: Webdesign, Tips « Accessibility […]

Johan, while I agree that a splash screen is directly borrowed from the desktop world, when used on the web I tend to think of them more as analogous to the print world where you can have a booklet with a nice, simple, inviting cover. However, the big difference is that with a printed booklet it is much easier for the user/reader to skip pages and jump around. Plus, people who are looking at booklets, I believe, tend to have more patience than the average web user.

Splash screens on the web certainly are annoying, to say the least. However, like Abhijit mentioned, they can be useful for displaying language selection options and are sometimes legally necessary for age verification (such as on alcohol-related sites).

Johan, like you said, a good homepage is a sort of an evolved splash page that should help visitors find the information they are looking for.

Joe Lencioni
October 5th, 2006
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Absolutely great article, nice to see you on the fadtastic team.

AJ
October 5th, 2006
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Thanks AJ.

Abhijit Nadgouda
October 7th, 2006
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